General Account Information

Every customer gets his own password protected userid under Linux. By logging in with his userid, the customer gains access to his web storage space. Every userid "owns" a structure of disk subdirectories in the Linux file system. The "root" of this structure is the "home" directory. When you FTP to your account using your domain name and userid, you must go up 2 levels to reach your servers root and then into the web directory to start placing web pages.

Inside the home directory are many files and other directories. The most important one is named "web". Every customer has his own separate "web" subdirectory. Files placed in the "web" directory are visible to remote browsers over the Internet, so this is where you want to place all of your html documents, graphics, sounds, files, etc. which you want people to be able to access from the world wide web.

The Index Page

The filename of your home page should be index.htm or index.html. The webserver will automatically send the file at path /home/yourdomain.com/web/index.htm when a browser specifies http://www.yourdomain.com. When your account is set up, there will be an index.html page already installed. This just tells anyone accessing your domain that your site is under construction and will be available soon. You will replace this file in the www directory with one of your own creation. If you wish to use any of the cgi features we provide that use Server Side Includes (SSI), you must name your page with the .sht or .shtml extension. You can put an index.htm file in any subdirectory that you wish, and it will be the default page served when you don't want your visitors to have to type a full page URL reference, for example, http://www.yourdomain.com/whatever instead of http://www.yourdomain.com/whatever/page.htm, or http://www.yourdomain.com/whatever.htm.

FTP Access

Now that we know where the files have to be located in order to be visible from the Internet, just how do we put the files there? There are several ways, depending on your computer system. For the Macintosh, a program called "Fetch" is used. Microsoft Windows systems use "WS_FTP." Look further in this manual for detailed instructions on each of these programs.

Telnet Access

A telnet account is just another name for Unix/Linux userid. When you sign up with us, you get a userid and password. Each telnet account for your domain has its own separate home directory, but shares the same web and FTP directories.

You need a telnet program to access your telnet account. Simply enter yourdomain.com as the host, and connect to the server. When you are connected, you will be prompted for your userid and password.

Some of the programs available at the shell prompt are:

• mail - a primitive email program
• pine - a more powerful email program
• ftp - to FTP onto other sites
• telnet - to telnet to other sites
• pico - an easy to use text editor
• vi - a not so easy to use (but standard) text editor
• Joe - another easy to use text editor
• lynx - a text-based world wide web browser

Note: If you experience problems with your telnet program when accessing the above programs you will need to make an entry in your login directories .bash_profile file. Just add the following to the last line export TERM=vt100. This will allow you to access all shell programs properly.

9+ Character Names

A name of anywhere from 3-16 letters is legal for email accounts, FTP accounts, and telnet accounts. There is no limitation for file names on the server.

Stats, Raw, Access Logs

To count accesses, there is a button in your administrative control panel located at http://www.yourdomain.com/siteadmin. This directory is password protected and is the same ID and password as the one for your FTP account. From this interface you will be able to see links to all the usage and raw access logs.

You will see a webpage with statistics for your domain for the previous week. If you are a brand new domain, you won't see any statistics there yet. If you go to the link from that page leading to Weekly Reports, you will see a much more detailed report, including pie charts, graphs, etc. These reports are automatically generated for you once each week, and are stored in one place so you can compare weekly statistics easily.

Checking Server Space Usage

Simply go to your Administrative control panel located at http://www.yourdomain.com/siteadmin and click on Disk Usage. Again your User ID and Password are required to enter this area.

Changing Your Password

To change your password go to your Administrative control panel located at http://www.yourdomain.com/siteadmin and click on the user management button. Then go to the user you wish to change the password of and click on the pencil icon. Save changes to complete the password change.

Zip/Unzip Files

This puts the files "file1", "file2", and "file3" into a new zip archive called "myzip.zip". On the other hand, if you had the archive "myzip.zip" and wanted to get back the files, you would type: unzip myzip

Typing zip or unzip by itself will give you a usage summary, showing nearly all the options available.

Accessing Your Email (POP3 / APOP - Secure)

After Eudora has been installed, it must be configured to point to your server. To do this, start Eudora and select "Settings" from the menu bar. Most of the options are self explanatory. Here are the steps you need to perform to set up Eudora:

1. Install and start up the Eudora program
2. Select "Settings" from the "Special" menu
3. Select the "Getting Started" tab, then under Real Name, enter your Real Name
4. Under "POP3 Account" put yourdomain@yourdomain.com
5. Leave Return Address blank unless you want people to send return email to you at a different email account
6. If you use the Macintosh version, the radio button for TCP/IP connection should be highlighted
7. Click the "Personal Information" tab (also only for the Macintosh version)
8. Under POP3 account put yourdomain@yourdomain.com again
9. Fill out the "Real Name" and "Return Address" as you did before
10. Under "Dialup User Name" enter yourdomain (do not enter .com or .net here)
11. Click the "Hosts" tab then enter yourdomain@yourdomain.com again under POP3 Account, and put yourdomain.com under SMTP Server.
12. Go to the "Checking Mail" tab and make sure "Save Password" is checked.

That's pretty much all the configuration Eudora needs. Many of the configuration areas will be filled in when you go to them, for instance it will usually fill in the POP3 account info where ever it needs it after you enter it the first time. Now, when you select "Check Mail" under the File menu, a window will pop up asking for your password. Enter in your password then click on the proceed button and Eudora will check to see if you have email. You can now send a test email message to yourself and then check to see if it gets returned to you. If you checked "Save Password" as in step 12, Eudora will not prompt you again for your password after the first time. If multiple users have access to your computer, and you don't want them to have access to your email account, make sure "Save Password" is unchecked.

Your default email address is yourdomain@yourdomain.com, and that's where all your email will be sent to, unless other configurations take priority (such as autoresponders and redirects mentioned later).

Mail Program Samples

The sample assumes a domain name: www.fred.com, user id: fred.jones, password: 1234

MSIE Internet Mail Your name = Fred Jones Incoming POP = fred.com Outgoing SMTP = your ISP gateway Account = fred.jones Pass = 1234 Email Address = fred.jones@fred.com Reply to = fred.jones@fred.com

Netscape Internet Mail Your name = Fred Jones Incoming POP = fred.com Outgoing SMTP = your ISP gateway Account = fred.jones Pass = 1234 Email Address = fred.jones@fred.com Reply to = fred.jones@fred.com

Note: To reply, forward and send new mail using this email address, make sure you have selected this email address as your default email address. The next time you send and receive email, your domain POP3 email residing on our server should be retrieved as well as your other email accounts from other servers.

If you would like additional POP3 email accounts, simply create another user from your control panel located at http://www.yourdomain.com/siteadmin. If you have any questions simply click on the ? next to each step. Instructions are displayed at the bottom of the screen. There may be an additional charge for each POP3 account depending on your account. To check numerous POP3 accounts, read the manual or help files that come with Eudora or your email client software for configuration.

APOP - Secure email accounts are also available. APOP email accounts are recommended when you are sending sensitive material through email, such as passwords, credit card numbers, etc. or when you simply wish to send and receive your email encrypted.